The Chief Medical Officer for the Australian Government, Professor Brendan Murphy, has issued some early advice and guidance for tourism operators on managing concerns over the Coronavirus.
The advice includes:
- a recommendation that guests who are well but may be incubating the virus should isolate themselves in their hotel rooms. As an added precaution, isolation should be for 14 days
- practical information for your staff on engaging with guests who are well, but are in isolation
- the importance of guests in isolation seeking medical advice if they become ill
- accessing further information on this emerging situation at www.health.gov.au.
The Department of Health has also produced specific fact sheets for Hotels and Hotel Staff and Hotel Guests.